Claim Submission

What Kinds of Information Do You Need to File a Insurance Claim?

We are here to complete the process on your behalf and hand-hold in difficult times.

Kindly note that non-compliance or partial compliance with process may jeopardies your potential claim and future renewal prospect of your risk as you may end up paying huge claim loading in your renewal premium.

If you have to file a claim, here are the steps you will need to take along with some helpful tips on submitting your insurance claim. To complete the steps, you will need to understand following basic information which is required to initiate the process

• Particulars of your insurance policy, such as,
  • name of the insurance company
  • period of insurance
  • premium payment receipts
  • whether item lost is clearly mentioned in the insurance policy as insured item
  • time period available to intimate your loss
  • reading the exclusion and limitation
  • verifying whether sum insured is representing the correct value of your property
• Extent of loss or damage including the brief details of property lost
• Place and time of loss or damage
• Cause of the loss or damage
• Who and how discovered the loss or damage?
• Authorities like Police, Fire Brigade, Hospitals etc were informed, if applicable
• Particulars of death or bodily injury, if applicable
• If any third party is involved
• Filling the claim form
• Submission of claim form along with relevant documents, photos and video of loss
• Requesting for an appointment of surveyor

What all steps you need to undertake Chronological manner to file and conclude Insurance Claim?

• Get your claim form filled.
• Intimate the claim to your insurer in given intimation period.
• Intimate all other governmental authorities, it may vary from case to case.
• Get in touch with surveyor enabling him visiting multiple times to establish and assess the loss.
• Kindly don’t change or reinstate any lost item before it is verified by surveyor.
• Get the estimate of repairs at least from 3 vendors.
• Provide the final bill of claim along with supporting documents to surveyor.
• Provide full and final discharge of claim to insurance company.
• Make sure that sum insured is reinstated post payment of loss.
• Implement risk improvement measures in order to avoid recurrence of such losses at future times.